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Frequently asked questions

If you’re wondering about the way we do things, have a read below. If you don't see your question listed here, send us your questions through our contact form.
  • Can your fresh meat be put in the freezer?

    Yes, Our Italian sausages, pepperoni and cooked products can be frozen any time prior to the best before date. Note that you do not need to freeze salami type products as they are dried and have a very long refrigerated life.

  • Do any of your products contain allergens?

    Yes, except for 2 products.Our Gluten Free BELLA VITA Sausage  is free of lactose, wheat and gluten.Our Gluten Free Pepperoni does not contain wheat or gluten but has lactose.All other products may contain wheat, gluten or lactose. Please refer to the ingredient list of your favorite product.

  • How long can I keep your products in the refrigerator with a closed seal?

    Our amazing Italian sausages have a maximum shelf life of 18 days so please refer to the best before date on the package.Our authentic cooked charcuteries and pepperoni have a maximum shelf life of 45 to 60 days, and our traditional dry cured charcuteries have up to 180 days. Again, please refer to best before date on packaging. 

  • How long can the product remain frozen?

    Great idea when stocking up on your favorite products! We recommend 90 days for our famous fresh Italian sausage and 180 days for our cooked charcuteries.Do not freeze dry cured charcuteries (salamis) . These products need to breathe, so you can simply wrap them in butcher paper once opened and it will continue to dry out until the end of its best before date. Refer to best before date on packaging

  • I cannot find Roma products where I do my groceries? What can I do?

    If you’re unable to find a product that you have seen on our website, or one that has previously been available in your local grocery store,  you can visit our website and click on our product page as it tells you which stores carry the variety you're after. Alternatively, ask the store’s meat or deli manager if you can place an order or email us at info@alimentsroma.com and we will gladly help .

  • What is the refrigerated product shelf life after opening the package?

    We recommend consuming prepackaged fresh sausages within 3 days after opening.We recommend consuming prepackaged cooked and cured charcuteries within 7 days after opening. 

  • Where does Roma foods source its pork

    We source 90% of our raw pork from Quebec farms. Their focus is to provide us with high-quality meat.

Roma pimps your yard! – Contest rules

 

  1. Contest Description

The Roma pimps your yard contest is organized by Roma and takes place from midnight on March 1, 2019, to 11:59 p.m. on August 31, 2019, inclusively.

 

  1. Eligibility

The contest is open to Quebec residents aged 18 and over.

 

The contest is not open to employees, agents and representatives of the company, its divisions, affiliates or parent companies or their advertising and promotional agencies, suppliers of prizes, products or services related to this contest and any other person or entity directly involved in the conduct of this contest, or to members of their immediate family (father, mother, brothers, sisters, children), legal or common-law partners and any other person with whom these employees, representatives and agents reside.

 

  1. How to enter

No purchase necessary. To enter the Roma pimps your yard contest, individuals shall identify a UPC 13 code from a Roma product and fill out the online entry form on the Roma website at www.alimentsroma.com.

 

To enter in the contest without a UPC 13 code, individuals must send an original text, not mechanically reproduced, of at least 100 words explaining why they would like to enter the Roma pimps your yard contest by email to Roma at [info@alimentsroma.com], or by mail to the following address: Roma pimps your yard contest, 660 Wright Street, Saint-Laurent, QC H4N 1M6. Contest entrants must indicate that they are over 18 and include their date of birth and return address. If all these conditions are met, the contest organizers will send the prospective entrant a UPC code connected with the promotion. Each no-purchase entry request must be sent separately. Limit of one (1) no-purchase entry per person per day. Prospective entrants must submit their requests within a timeframe that enables the contest organizers to send them a ballot prior to the contest closing date.

 

Each UPC code can only be used once. Anyone who enters the contest multiple times in any way whatsoever (using different email addresses, home addresses or other information to create multiple registrations with the same name) will be automatically disqualified.

 

The deadline for entering is August 31, 2019, at 11:59 p.m.

 

  1. Prize description

The following prize is offered:

 

The set includes:

 

It does not include:

 

 

Prizes cannot be exchanged, transferred, or redeemed for cash.

 

  1. Attribution des prix

All eligible entries received will be entered into a random computerized draw to select the winners. The draw will be held on September 1, 2019 at 10:00 a.m. at the Roma premises in Montreal. The odds of winning depend on the number of eligible entries received.

 

Roma will contact winners by phone. Winners’ names will be mentioned on the Roma Facebook page and website.

 

Prizes will be awarded in descending order of value by the Contest Organizer; winners cannot choose which prize they are awarded.

 

  1. Claiming prizes

 

To be declared a winner, individuals selected in the random draw must:

 

 

 

 

 

 

 

 

 

 

 

  1. Terms and conditions

 

7.1 By entering this contest, entrants agree to be bound by these Contest Rules. Failure to comply with one or more of the terms and conditions stipulated herein will result in the disqualification of the entry of the individual in breach of these Contest Rules and, time permitting, the Contest Organizer will select a new winner in accordance with these rules until an entrant is selected and declared a winner; this process will in no way alter the order in which prizes are awarded.

 

7.2 All winners and their guests agree to release and hold harmless all subsidiaries, franchisees, parent companies and affiliated companies, as well as employees, agents and representatives, from any and all damages of any kind whatsoever, including but not limited to accident, injury, death, temporary or permanent loss of personal luggage or items, delays, setbacks, loss of enjoyment, annoyance, disappointment or mental or physical frustration suffered as a result of the acceptance or use of the prize. In order to be declared a winner, the person selected for the prize agrees to sign a Waiver and Release form.

 

7.3 The prize must be accepted as described in these Contest Rules, and cannot be substituted or exchanged for any other prize. Prizes are not transferrable or redeemable for cash.

 

7.4 The people on whose behalf the contest is held cannot be held in any way responsible or liable if their inability to act results from a fact or situation beyond their control, including the malfunction of any communication system or a strike, lockout or other labour dispute in their facilities or those of the organizations or companies whose services are used for the purposes of this contest.

 

7.5 All Contest entrants agree to abide by these official Contest Rules, and acknowledge that all decisions made by the authorized representatives are final and binding in every respect.

 

7.6 By entering this contest, the selected entrants hereby authorize the Contest Organizer and their representatives to use, if necessary, their name, photograph, image, statements concerning their prize, place of residence, and voice for advertising or promotional purposes, without remuneration.

 

7.7 Any dispute as to the organization or conduct of a publicity contest in the province of Quebec may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie for the sole purpose of helping the parties reach a settlement.

 

7.8 The Contest Organizer reserves the right, at their sole discretion, to cancel, terminate, modify or suspend this contest, in whole or in part, in the event of a virus, computer bug, unauthorized human intervention or any other cause beyond the control of the Contest Organizer that may corrupt or affect the administration, safety, impartiality or normal conduct of the contest, subject to the approval of the Régie des alcools, des courses et des jeux du Québec, if applicable.

 

7.9 This contest is subject to all applicable federal, provincial and municipal legislation and regulations.

 

7.11 No compensation will be provided in the event that the prize or any part thereof must be cancelled for reasons beyond the Contest Organizer’s control (including but not limited to a natural disaster or extreme weather, riot or political unrest, strikes or other event), or if the organizers’ contractual obligations with their suppliers do not permit the reimbursement of the sums paid to the supplier in the name of the winner.

 

7.12 The Contest Organizer cannot be held responsible or liable for any claims, losses, damages, fees or expenses that may result from an accident, injury, or death, nor for any damages, loss of pleasure, annoyances, or frustrations of a physical or mental nature, or other inconvenience linked to the prize.

 

7.13 All conditions stipulated by participating wholesalers and partners are applicable.